Caribe Realty, Inc. ("Company," "we," "us," or "our") owns and operates the websites cariberealty.com, cariberesort.com, caribemarina.com, and turquoiseplacerentals.com (collectively, the "Sites"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Sites, submit inquiries, book rentals, inquire about sales, or otherwise interact with us.

By using our Sites, you agree to the practices described in this Policy. If you do not agree, please do not use the Sites.

1. Information We Collect

We collect the following categories of information:

Information You Provide Directly

• Contact and identification data: name, email address, phone number, mailing address
• Booking and reservation data: dates, number of guests, special requests, payment information (processed by third-party secure gateways)
• Inquiry and lead data: property preferences, questions about condominium sales, rentals, or watersport rentals
• Any other information you voluntarily submit through contact forms, booking requests, newsletter sign-ups, or communications

Information Collected Automatically

• Usage and analytics data: pages viewed, time spent on pages, unit listings viewed, site search queries (including AI-powered natural language searches), search filters applied, return visits, and other interaction data
• Device and technical data: IP address, browser type and version, operating system, device type (desktop, tablet, or mobile), and referring URLs
• Visitor identifier: a unique identifier assigned via a persistent browser cookie (see Section 5) that allows us to recognize returning visitors and link your activity across multiple visits
• Security identifiers: a technical fingerprint derived from your browser and network characteristics (IP address, browser headers) used solely to detect and prevent fraudulent or abusive activity on our Sites
• Cookies and similar tracking technologies (see Section 5 below)

2. How We Use Your Information

We use the collected information to:

• Provide and improve our real estate sales, condominium rental, and watersport rental services
• Process bookings, reservations, and inquiries
• Respond to your questions and provide customer support
• Send you marketing communications, promotions, and personalized offers (you may opt out at any time)
• Analyze Site usage and improve user experience, including understanding how visitors search for and select properties across multiple visits
• Deliver targeted advertising and retargeting on other websites based on your activity on our Sites
• Detect, investigate, and prevent fraudulent bookings, abusive traffic, and other security threats through automated risk analysis
• Comply with legal obligations and protect our legal rights

3. How We Share or Disclose Your Information

We do not sell your personal information in exchange for monetary compensation.

We may disclose your information to:

• Service providers who perform services on our behalf, including:
  • Booking and property management platforms (Streamline VRS)
  • Payment processors and secure payment gateways
  • Email marketing services and web hosting providers
  • Artificial intelligence service providers: when you use our AI-powered property search, your search query is transmitted to OpenAI (for semantic processing) and Anthropic (for result ranking). These providers process your query solely to return search results and are contractually prohibited from using your data for their own purposes. See their respective privacy policies at openai.com/privacy and anthropic.com/privacy
• Advertising and analytics partners, including Google (for Google Analytics and Google Ads remarketing/retargeting)
• Professional advisors (lawyers, accountants) and as required by law

Important note for California residents (and residents of other states with similar privacy laws):

Our use of retargeting pixels and advertising features with Google and other partners constitutes "sharing" of personal information for cross-context behavioral advertising under the California Privacy Rights Act (CPRA) and similar laws. This allows us to show you relevant advertisements for our properties on other websites.

4. Your Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, or another state with comprehensive privacy laws, you have the following rights (subject to verification):

• Right to know what personal information we have collected about you
• Right to request deletion or correction of your personal information
• Right to opt out of the sale or sharing of your personal information for targeted advertising
• Right to limit the use of sensitive personal information (we do not use sensitive data beyond what is necessary)
• Right to non-discrimination for exercising your rights

To exercise your rights:

• Contact us at the details in Section 9 below.

We honor Global Privacy Control (GPC) browser signals where required by law.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies on our Sites, including:

• Visitor tracking cookie (_crst) — a first-party cookie we set that persists for up to one year. It contains a randomly generated identifier (not your name or any directly identifying information) that allows us to recognize you as a returning visitor, measure how often you visit, understand how long you were away between visits, and associate your searches and property views across multiple sessions. This data is used solely for internal analytics and service improvement. It is not shared with advertising networks.
• Google Analytics — to analyze Site traffic, user behavior, and other aggregate usage patterns.
• Retargeting / remarketing pixels — to show you advertisements for our condos and rentals on other websites after you visit our Sites.

You can manage or delete cookies through your browser settings. Disabling or clearing cookies will remove your visitor tracking identifier, and you will be treated as a new visitor on your next visit. Disabling certain cookies may also limit your ability to use parts of the Sites.

For more information on Google's practices, visit policies.google.com/privacy . You may opt out of Google Analytics for display advertising via the Google Ads Settings page or the Google Analytics Opt-out Browser Add-on.

6. Automated Decision-Making and Fraud Prevention

To protect our business and customers, we use automated systems to assess the risk level of booking transactions. This analysis considers factors such as the consistency between a user's apparent location (based on IP address) and their provided billing address, booking timing, and usage patterns. Bookings flagged as high-risk may be subject to additional review. We do not make irrevocable decisions based solely on automated analysis without human review.

We also generate a technical fingerprint from browser and network characteristics (IP address, browser type, accepted languages, and similar headers) for the sole purpose of detecting and blocking abusive automated traffic. This fingerprint is not used for advertising or shared with third parties.

7. Security

We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Sites are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will be revised. We encourage you to review this page periodically for changes. Continued use of the Sites after changes constitutes your acceptance of the updated policy.

10. Contact Us

Caribe Realty, Inc.

28103 Perdido Beach Blvd, Orange Beach, AL 36561

Phone: (251) 980-9040 or Toll-Free (888) 607-7020

Email: [email protected]